Service rules for website use, applications, store distribution, digital operations, and commercial engagement.

1. Service Provider

These services are provided by Henan Gezhi Network Technology Co., Ltd, with office address at No. 202, 2nd Floor, Unit 1, Building 2, No. 20 Bayuan 1st Street, Jinshui District, Zhengzhou, Henan, 450000, China. Website: henangezhi.com. Business support: support@henangezhi.com. Key accounts: wangbowen1@henangezhi.com.

2. Acceptance of Terms

By accessing our website, contacting us, downloading an application, using any service, purchasing products, or interacting with business systems we operate, you agree to these Terms of Service and any additional policies or product-specific notices presented to you. If you do not agree, do not use the relevant service.

3. Scope of Services

Our business may provide digital technology services, big data analysis services, cloud computing technology services, smart control system research and development, digital content production, network platform operation services, online sales of daily necessities, online sales of digital products, online sales of smart home products, enterprise digital transformation consulting, advertising design, advertising agency and publishing services, computer equipment repair and maintenance services, and mobile management applications that support operational and administrative processes.

4. Changes to Services

We may add, modify, suspend, localize, or discontinue features, interfaces, product lines, stores, or service availability based on technical, legal, commercial, security, or policy factors. Some services may not be available in all countries, languages, or devices.

5. Eligibility and Age Requirements

You must have legal capacity to enter into a binding agreement or use the service with the involvement of a parent, guardian, employer, or authorized representative where required by applicable law. Certain services may be intended only for adults, enterprise customers, or users above a stated minimum age. If a product is age-rated by Google Play, Apple, or another store, you must comply with that rating and any local age restrictions.

6. Account Responsibility

If a service requires an account, you must provide accurate information, maintain the confidentiality of credentials, and promptly notify us of unauthorized use. You are responsible for activity conducted through your account unless prohibited by law.

7. App Store and Marketplace Terms

Applications distributed through Google Play, the Apple App Store, or other marketplaces are also subject to the terms, billing rules, refund rules, licensing terms, content requirements, age ratings, device compatibility terms, and policy obligations of those platforms. Your rights to use an app may be limited by the marketplace through which you obtained it. Google, Apple, and other stores are independent operators and not parties to these Terms except where their rules require otherwise.

8. License and Permitted Use

Subject to these Terms, we grant a limited, non-exclusive, non-transferable, revocable license to access and use our website, apps, content, and related services for lawful business or consumer purposes consistent with the service design. You may not copy, sell, sublicense, reverse engineer, decompile, scrape, harvest, frame, mirror, or exploit the services beyond what applicable law and written permission allow.

9. Prohibited Conduct

You must not use the service to violate law, infringe intellectual property, transmit malicious code, interfere with security, manipulate analytics or advertising, create fraudulent installs or ad interactions, abuse support channels, conduct unauthorized commerce, evade platform rules, process data unlawfully, or disrupt product operations for other users or customers.

10. Content, Data, and User Materials

You retain rights in content you lawfully submit, but you grant us the permissions necessary to host, process, analyze, display, adapt, transmit, and store that content for service delivery, maintenance, legal compliance, and technical operation. You represent that you have the right to provide submitted materials and that your content does not violate law or third-party rights.

11. Advertising and Monetization Terms

Some products may include app open or splash ads, rewarded video ads, interstitial ads, banner ads, native units, attribution systems, measurement tools, mediation layers, and anti-fraud systems. You agree that advertising-supported services may rely on third-party advertising and analytics providers, subject to the Privacy Policy, product disclosures, and applicable law. You must not manipulate ad traffic, engage in invalid activity, or encourage fraudulent ad interactions.

12. Product Listings, Digital Goods, and E-Commerce

Where we offer daily necessities, digital products, or smart home products online, product descriptions, availability, prices, shipping, returns, warranties, and after-sales support may be governed by separate product pages, transaction terms, or marketplace rules. We may correct errors, limit quantities, reject orders, or cancel transactions where necessary for legal compliance, fraud prevention, or operational reasons.

13. Smart Devices and Maintenance Services

Smart control system services, digital product integrations, and maintenance support may depend on hardware compatibility, network conditions, software versions, user environment, third-party components, and proper installation. Unless expressly stated otherwise, maintenance and repair timelines are estimates and may require user cooperation, access, diagnostics, or spare part availability.

14. Enterprise Services and Consulting

Enterprise digital transformation consulting, analytics consulting, cloud support, advertising agency services, or custom technology services may be governed by separate statements of work, service orders, proposals, invoices, or master agreements. In case of conflict, the signed commercial agreement controls for that specific enterprise engagement.

15. Intellectual Property

The website, software, design elements, brand identifiers, documents, source materials, content structure, interfaces, service marks, graphics, and related intellectual property are owned by us or our licensors unless otherwise stated. No ownership is transferred to you except for the limited use rights expressly granted.

16. Privacy and Data Use

Your use of the services is also subject to our Privacy Policy. Where you use services on behalf of an organization, you are responsible for ensuring that your organization has a lawful basis for any personal data it instructs us to process.

17. Third-Party Services and Dependencies

Our services may interact with third-party infrastructure, app stores, payment providers, analytics tools, advertising platforms, logistics providers, map or device services, and other external systems. We are not responsible for third-party systems outside our control, including their uptime, policies, or data practices.

18. Fees, Billing, and Taxes

Unless a product or agreement says otherwise, fees, subscription terms, implementation charges, media charges, store commissions, taxes, and payment processing costs may apply. You are responsible for paying applicable amounts under the terms communicated for the relevant service. Late or failed payments may result in suspension where permitted by law and contract.

19. Disclaimers

To the maximum extent permitted by law, services are provided on an as-is and as-available basis unless an express written warranty applies. We do not guarantee uninterrupted availability, absolute security, specific revenue outcomes, store approval, uninterrupted ad fill, compatibility with every device, or error-free operation.

20. Limitation of Liability

To the maximum extent permitted by law, Henan Gezhi Network Technology Co., Ltd and its personnel will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost data, loss of goodwill, or business interruption, arising from or related to the services. Where liability cannot be excluded, it will be limited to the amount paid by you for the relevant service in the twelve months preceding the claim, or the minimum amount required by law if greater.

21. Indemnity

You agree to defend, indemnify, and hold harmless Henan Gezhi Network Technology Co., Ltd against claims, losses, and expenses arising from your misuse of the service, violation of these Terms, breach of law, infringement of third-party rights, fraudulent activity, or unauthorized content or data submitted by you, to the extent permitted by law.

22. Suspension and Termination

We may suspend or terminate access where necessary for security, legal compliance, policy enforcement, fraud prevention, payment default, risk management, misuse, or platform requirements. You may stop using the services at any time. Provisions that by nature should survive termination will survive, including intellectual property, payment, liability, privacy-related obligations, and dispute terms.

23. Export, Sanctions, and Compliance

You may not use or access the services in violation of applicable trade restrictions, export control rules, sanctions, or technology transfer laws. You are responsible for compliance with local laws that apply to your use of the services.

24. Governing Law and Dispute Handling

These Terms are governed by the laws applicable at the registered place of the service provider, without prejudice to mandatory consumer protection laws that may apply in your country of residence. Before formal dispute proceedings, the parties should first attempt to resolve the issue through good-faith communication by contacting support@henangezhi.com or wangbowen1@henangezhi.com, depending on the nature of the matter.

25. Language and Interpretation

This English-language version is provided for international readability. If a bilingual or localized version is issued for specific legal or commercial purposes, the designated controlling version in the relevant agreement or notice will apply.

26. Changes to These Terms

We may revise these Terms to reflect changes in services, law, technology, app store policies, or business operations. Continued use of the services after the updated Terms take effect means you accept the revised Terms, unless applicable law requires a different consent mechanism.

27. Contact Information

Questions regarding these Terms may be sent to support@henangezhi.com or wangbowen1@henangezhi.com, or by mail to No. 202, 2nd Floor, Unit 1, Building 2, No. 20 Bayuan 1st Street, Jinshui District, Zhengzhou, Henan, 450000, China.