Privacy rules for website visitors, business contacts, app users, store distribution, and ad-supported mobile services.

1. Company Identity and Contact Details

Controller and service operator: Henan Gezhi Network Technology Co., Ltd.

Office address: No. 202, 2nd Floor, Unit 1, Building 2, No. 20 Bayuan 1st Street, Jinshui District, Zhengzhou, Henan, 450000, China.

Website: henangezhi.com.

Business support email: support@henangezhi.com.

Key account email: wangbowen1@henangezhi.com.

2. Scope of This Policy

This policy covers personal data and related information processed when you visit our website, contact us by email, use our business services, buy or browse products, access digital content, use our mobile management applications, use apps or services we publish through Google Play, the Apple App Store, or other application stores, interact with smart device systems, or engage with advertising-supported features and analytics layers in our products.

3. Information We May Collect

Depending on the product or service, we may collect:

• Identity and contact data, such as name, company name, email address, role, and business communication details.
• Account and profile data, such as username, internal role, permissions, account identifiers, and customer support history.
• Technical and device data, such as IP address, device identifiers, advertising identifiers, browser type, operating system, app version, language, time zone, crash information, and performance diagnostics.
• Usage data, such as feature interaction, page views, session activity, clickstream events, operational logs, and product engagement metrics.
• Commerce and transaction data, such as product selection, order status, shipping support details, payment status from payment processors, refund records, and invoicing references.
• Smart device or control system data, such as device model, system state, connection status, configuration commands, and maintenance records, where relevant to the service.
• Content and communication data, such as submitted forms, support requests, reviews, screenshots, service records, and communication attachments.
• Advertising and monetization data, such as ad requests, impression data, click data, consent signals, frequency settings, monetization performance, and anti-fraud indicators.

4. Sources of Data

We may collect data directly from you, automatically from your device or browser, from your use of our apps and services, from application marketplaces, from analytics and advertising partners, from commerce and payment service providers, from device or infrastructure partners, and from authorized business customers who provide your information to administer enterprise services.

5. Why We Process Information

We may process information to:

• Provide digital technology services, big data analytics, cloud computing services, smart control systems, digital content production, online platform operations, advertising services, maintenance services, and digital transformation consulting.
• Operate mobile management applications and related dashboards, reporting systems, and administrative controls.
• Publish, maintain, localize, review, and optimize apps distributed through Google Play, the Apple App Store, and other application stores.
• Enable product functionality, security controls, login protection, fraud prevention, and operational continuity.
• Process product browsing, e-commerce support, digital product delivery, smart home product operations, and after-sales coordination.
• Respond to inquiries, provide support, manage key account relations, and communicate business updates.
• Measure traffic, performance, campaign effectiveness, product quality, service adoption, and system stability.
• Display, personalize, limit, measure, and audit advertising where permitted by law and platform requirements.
• Comply with legal obligations, app store rules, contractual commitments, tax and accounting rules, regulatory requests, and security requirements.

6. Legal Bases for Processing

Where required by law, we rely on one or more of the following bases: performance of a contract, pre-contractual steps requested by you, legitimate interests, compliance with legal obligations, protection of vital interests, public interest where applicable, and consent where consent is required for cookies, certain analytics, marketing activities, sensitive processing, or personalized advertising.

7. Cookies, SDKs, Local Storage, and Similar Technologies

Our website and apps may use cookies, local storage, pixels, SDKs, APIs, server logs, or similar tools to keep services running, remember settings, analyze usage, protect accounts, and support advertising or attribution. Depending on the product, we may provide notices, settings, consent banners, or in-app controls so that users can manage these technologies in line with applicable law and platform requirements.

8. Mobile Apps, App Stores, and Distribution Platforms

When we publish apps on Google Play, the Apple App Store, and other stores, we may process and disclose information necessary to distribute the app, maintain listings, respond to platform review requests, manage installs, handle crash reports, provide support, and comply with store policies, including Google Play Developer Program Policies, Google Play User Data policies, Apple App Store Review Guidelines, Apple privacy disclosures, age rating standards, content labeling standards, and related distribution requirements.

Application stores, device manufacturers, and operating system providers may independently collect or process data under their own policies. You should review the policies of Google, Apple, and other marketplace operators when installing or using our apps.

9. Advertising, Monetization, and Ad Platform Compliance

Some apps or digital services may be monetized through advertising. Advertising implementations may include app open or splash ads, rewarded video ads, interstitial ads, banner ads, native placements, mediation, waterfall optimization, bidding integrations, frequency controls, and ad fraud prevention tools.

Depending on the product, we may integrate one or more advertising, mediation, attribution, measurement, or demand platforms, including Google AdMob, Google Ad Manager, AppLovin MAX, Unity Ads, ironSource, Meta Audience Network, Pangle, Mintegral, Liftoff Monetize, Vungle, Chartboost, InMobi, Digital Turbine Fyber, Start.io, HyprMX, Yandex Ads, Moloco, Xiaomi Ads, Huawei Ads, TikTok for Business measurement tools, AppsFlyer, Adjust, Branch, Firebase Analytics, Google Analytics, SKAdNetwork support, and other similar platforms or service providers.

These partners may collect or receive device identifiers, advertising IDs, IP address, approximate location derived from IP, app events, consent status, diagnostics, and ad interaction data for purposes such as ad delivery, frequency capping, attribution, fraud prevention, analytics, measurement, personalization where lawful, contextual advertising, and revenue settlement.

Where required by law or platform rules, we may obtain consent before processing data for personalized advertising, use platform-specific consent signals, provide opt-out choices, limit data processing, offer age-based restrictions, or configure contextual-only ads. For example, we may support consent frameworks for the EEA, UK, or Switzerland; restricted data processing for certain United States contexts; platform privacy controls in iOS; and child-directed or mixed-audience restrictions where applicable.

10. Children, Teens, and Age-Appropriate Handling

Our website and services are intended for business users, adult consumers, and general audiences unless a specific product says otherwise. We do not knowingly collect personal information from children in violation of applicable law. If a product may be accessible to minors, we may apply age screening, age-gating, neutral age prompts, limited data collection, contextual advertising, parental notice measures, or child-directed treatment consistent with COPPA, Google Play Families Policy requirements, Apple age rating rules, the UK Age Appropriate Design Code, and similar rules.

If you believe a child has provided personal information to us in violation of law, contact support@henangezhi.com so that we can review and take appropriate action.

11. Regional Privacy Rights and Country-Specific Notices

Users may have specific rights depending on where they are located. We aim to align our practices with mandatory requirements that may apply in supported markets, including:

• European Economic Area and European Union: GDPR rights, including access, rectification, erasure, restriction, portability, objection, and withdrawal of consent where processing relies on consent.
• United Kingdom: UK GDPR and Data Protection Act rights substantially similar to GDPR.
• Switzerland: Swiss privacy requirements and transparency obligations.
• United States: California rights under CCPA and CPRA, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and other applicable state consumer privacy laws, including rights to know, access, correct, delete, opt out of targeted advertising or certain profiling where applicable, and non-discrimination.
• Canada: PIPEDA-related transparency and access expectations.
• Brazil: LGPD rights including confirmation of processing, access, correction, anonymization where appropriate, portability, deletion subject to exceptions, and information about sharing.
• Australia and New Zealand: obligations relating to transparency, cross-border disclosure, access, and correction under applicable privacy frameworks.
• Singapore: PDPA obligations on consent, notice, access, correction, and protection.
• South Africa: POPIA requirements on lawful processing, security safeguards, and data subject requests.
• Japan, Republic of Korea, and other jurisdictions: applicable rights and disclosures required by local privacy laws to the extent they apply to the relevant service or user relationship.

To exercise rights, please contact support@henangezhi.com. We may need to verify identity and applicable legal entitlement before completing a request.

12. How We Share Information

We may share information with hosting providers, cloud vendors, app stores, content delivery providers, analytics vendors, advertising and mediation partners, attribution providers, maintenance providers, payment processors, logistics or e-commerce support providers, smart device service providers, professional advisors, auditors, affiliates, and authorities where legally required. We do not sell personal information in the ordinary meaning of the term unless a relevant law defines certain advertising or sharing activities more broadly. Where applicable law treats certain ad-tech disclosures as selling, sharing, or targeted advertising, users may have opt-out rights.

13. Cross-Border Data Transfers

Because our business serves global markets, information may be processed in countries other than your own. When required, we use recognized transfer tools, contractual safeguards, security measures, limited access controls, and partner due diligence to support lawful cross-border processing.

14. Data Retention

We retain data for as long as needed for the purposes described in this policy, including service delivery, dispute resolution, store recordkeeping, tax and accounting obligations, legal defense, fraud prevention, product improvement, and compliance requirements. Retention may vary by product, legal obligation, and user request status.

15. Data Security

We use administrative, technical, and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction. These measures may include access controls, encryption in transit where appropriate, environment separation, logging, role-based permissions, testing, and vendor review. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

16. Marketing Communications

We may send service-related communications, account notices, and business responses. We may also send marketing or promotional communications where lawful and where consent or another valid basis exists. You can opt out of marketing emails using the unsubscribe mechanism or by contacting us.

17. Sensitive Information

We do not intentionally request sensitive personal information unless it is necessary for a specific lawful purpose and supported by appropriate safeguards. Please do not send unnecessary sensitive information through general contact channels.

18. Third-Party Sites and Services

Our website or apps may link to third-party services, including application stores, social tools, payment processors, advertising partners, support tools, and commerce channels. Their privacy practices are governed by their own policies, not this policy.

19. Changes to This Policy

We may update this policy to reflect changes in law, platform rules, product features, or processing practices. Material changes may be communicated through the website, in-app notices, store listing updates, or other appropriate channels.

20. Contact and Requests

For privacy questions, rights requests, or complaints, contact support@henangezhi.com or write to Henan Gezhi Network Technology Co., Ltd at No. 202, 2nd Floor, Unit 1, Building 2, No. 20 Bayuan 1st Street, Jinshui District, Zhengzhou, Henan, 450000, China.